If you have a bylaw complaint complete a Bylaw Complaint Form. Your complaint must include your name, address, phone number and a description of your complaint. This information is strictly confidential and won’t be released without your consent, or if required in a court of law through due process. Anonymous complaints are not accepted. Bylaw complaint forms are available online or in person at Town Hall.
Complaint Process:
A file is open once the complaint has been received.
- The Public Safety and Compliance Officer will open an investigation in relation to the complaint.
- Depending on the circumstances, the Public Safety and Compliance Officer may issue:
- A warning notice with directions to remedy the problem within a specified time frame; or,
- A fine.
If no bylaw violation has occurred, the complainant may be advised such.